Return Policy

We make a real effort to keep our prices as low as possible; however, all prices are subject to change without notice. Most of our parts are imported directly from European manufacturers to give you the best possible prices.

We accept MASTERCARD, VISA, DISCOVER CARD, AMERICAN EXPRESS, PayPal, money orders, bank transfers or your check. Payments made by money order or check will be held until funds are confirmed. If payment is with a charge card, include your name as it appears on the card, the complete card number, the expiration date, the billing address, and three digit code on the back of the card. C.O.D. orders are no longer accepted.

Before shipping any returns, please call or email us first; we often will be able to solve a problem over the phone. Customer must advise Italian Auto Parts, Inc / within 14 days of receiving the shipment in order to receive a full refund on the item. In order to receive credit for your return the returned item(s) must be in new condition. After 14 days returns are no longer accepted for a full refund. Italian Auto Parts, Inc / reserve the right to not accept any returns after 14 days and apply restocking fees for items returned after 14 days at their discretion. Credit will not be issued for shipping on returned items.

We receive excellent service from Fedex, DHL, and the USPS, although occasionally a mishap occurs. Open any damaged packages in the presence of the carrier, and call us immediately so we can file a claim. If a package arrived damaged all packaging materials must be kept and may be collected and inspected by the carrier when investigating a claim. Missing packages must be reported to Italian Auto Parts, Inc / in a timely manner to enable us to file a claim with the carrier. On any orders shipped by truck freight, signing for a shipment constitutes an acknowledgement that the order has been received in good condition; Italian Auto Parts, Inc / cannot be held responsible for damage once a truck freight package has been signed for.